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Knowledgebase
Knowledgebase
5 Articles
Getting Started
Video Tutorial: Get Your Store Ready for Sales with the POS Management System
Video Tutorial: An Overview of Pose POS for Small Businesses
What computer equipment do I need to get started?
7 Articles
General FAQs
Do you have an API?
Does Pose work with multiple store locations?
What happens if I lose internet connectivity?
9 Articles
Video Tutorials
Video Tutorial:Working the Awesome Pose POS Cash Register
Video Tutorial: Organize and Manage Store Inventory via your POS
Video Tutorial: Reports & Data for your Small Business
5 Articles
My Pose Account
Where is my store information saved?
How do I backup my store information and inventory?
Do I have to commit to a long-term contract?
8 Articles
Cash Register
How can I remove tax from store items?
How do I remove tax from a specific order?
How do I clear my transaction history?
6 Articles
Customers
Video Tutorial: Loyalty Tools to Show your Customers Love
How do I add a customer to a sale?
How do I add a new customer to the system?
6 Articles
Credit Card Processing
Which merchant services does Pose integrate with?
Can I use my current merchant service provider?
What is an EMV and is Pose EMV compliant?
4 Articles
Employees
Video Tutorial: How to Add a Cash Register and Employees to your POS
Can I set different access permissions per employee?
How do the Timesheets work?
4 Articles
Gift Cards
Video Tutorial: Make and Redeem Gift Cards in your Small Store
Can I purchase physical gift cards from Pose?
Can I still offer Gift Cards without printing cards?
4 Articles
Hardware
Disabling your chrome print preview for a faster checkout
What type of hardware do I need to purchase?
What hardware is required for an iPad?
5 Articles
Inventory
Video Tutorial: Organize and Manage Store Inventory via your POS
How do I add my inventory to the Pose management system?
Does Pose have a matrix system for clothing sizes?
4 Articles
Online Catalog
Video Tutorial: Create & Publish your Beautiful Online Catalog
What is the Pose Online Catalog?
What is the web address or url for my online catalog?
2 Articles
Receipts
What does “receipt prefix” and “receipt number” mean when I activate my account?
What are Pose Sales Tax Rate decimal points?
3 Articles
Troubleshooting
Having trouble with a feature? It could be there’s something stuck in your cache
Disabling your chrome print preview for a faster checkout
Why can’t I see any of the pop-up screens in my management system?